I haven't received my item yet - who should I contact?

If you haven't received your order within the estimated shipping time (please refer to delivery times), please contact us via the following methods:

Facebook:

Email: jinbaoge8888@gmail.com

 

We're always here to help you locate your package and keep you updated.

 

Before contacting us, if your tracking number indicates that your package has been delivered to your city, you can also try contacting your local post office. Please note that we are not responsible for any incorrect delivery addresses and phone numbers provided during purchase. If your delivery information is incorrect, please notify us as soon as possible.