FAQ
-
Shipping, Tracking & Delivery
8 articles in this Topic
Do you ship internationally?
How to track my order ?
How long does it take for an order to arrive?
I received a tracking number but it hasn't been updated-What should i do?
Will my order be shipped in one package?
The package is being delivered by the carrier but I wasn't at home, what should I do?
I haven't received my items - Whom should I contact?
Why is my order late?
-
Payment, Billing & Fees
-
Shopping & Discounts
-
Products & Care Instructions
3 articles in this Topic
How can I customize engraving products?
How do I take care of my incense burner?
How can I clean an incense burner or other items?
-
About vessel of zen & General Questions
4 articles in this Topic
About vessel of zen
Do you offer wholesale prices?
How to use incense burner?
What are the benefits of burning incense in an incense burner?