I received a tracking number, but it hasn't updated yet - what should I do?
Can you explain why it says it's shipped, but the shipping information hasn't updated yet?
1. Once the product is handmade in Linfen, Shanxi and delivered to the carrier, the tracking number will be uploaded to the order page.
2. Due to international shipping, it takes 3-5 days for the package to arrive at the international transit hub airport. During this time, shipping information for inland shipments from Linfen, Shanxi to the international transit hub is not available. Shipping information will be updated once the package arrives at the international transit hub and is scanned.
If you still can't track your order after this, please contact us via the following methods:
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Email: jinbaoge8888@gmail.com